01.
How long will it take for me to get my package? +

Please see our shipping policy here.

02.
Do you ship to my country? +

We are currently shipping to Canada, the U.S and the U.K with the possibility of expanding to other countries. Feel free to contact us if you have any questions.

03.
Do you offer free shipping? +

Shipping cost will be calculated at checkout.

04.
What method of payment do you take? +

Payment options are listed at checkout

05.
How often do you drop new series? +

Signup for new drop and you will be the first to know.

06.
What’s your response time? +

We do our best to respond to query within 72 hours upon on receipt.

07.
Can I cancel my order? +

You may cancel your order within the first 10 mins after its placed. Please reply to your order confirmation email with such request. Your order number must be provided. For further info, contact us.

08.
Can I exchange or return my order? +

Please refer to our exchange/return policy here.

09.
Wrong item(s) Received? +

Please contact us

10.
FAQs didn’t answer your question? +

Please contact us or email pluck@boomheadlacefronttweezer.com